Taj Wrap | (905) 817-9727

WORST EXPERIENCE EVER. DO NOT GO HERE!!! I went to this place with my Wagjag voucher. Upon presenting it to the person at the cash he looked confused. He asked me if this was for the wrap. I said no it was for the chicken dinner which it clearly stated on the voucher. He again said "the wrap right" and again I corrected him politely and said this was for the dinner. He then proceeded to tell the man making the dinner that it was for a wrap. The man ignored him because he had just messed up the order of the guy in front of him who wanted a wrap but got a dinner and he was trying to correct that mistake.. When he got to me he told me I had to pay $1.30 for the taxes for the dinner. He said it was on the coupon. I said ok cause the guy at the till didn't ask me for any and i walked over and gave the guy at the till $5. At first he had no idea why and I had to inform him the other guy said it was for the tax. The guy then told the till guy it was $1.30 charge. I had to tell the guy at the till what the right change was cause nothing got rung in. He gave me $3.70 change. Then I realized the dinner was only $8.99. The tax should not be $1.30. I informed them of this and the man making the food told me to quit yelling. I laughed because I had not raised my voice and asked for my $1.30 receipt. . He called me cheap and why did I want it. I said since you called me cheap for informing you that you charged too much, I was going to inform WAGJAG of his operation and show them the receipt.. Suddenly he gets out a calculator and says it was a mistake and wanted to refund me the difference. I said forget it...just give me a receipt. He then produced a receipt for $10.16 and threw it at me. I told him I wanted one for $1.30 he had taken from me. He told me he had to do it this way for his accL5V 1H9ountant. Again I laughed and said why didn't you offer me that receipt in the first place. He then told me I had to leave his store. I reminded him I had given him $1.30 He asked for the $3.70 in change which he had given me back and I gave it to him. He then gave me my $5 back. I asked about the voucher and he tossed it at me and said to never come back because I was cheap. I told him he was ripping people off and he had no idea of customer service. He told me again I was cheap and I laughed at him again and walked out. Did I mention there were at least 6 other people there asking me why he called me cheap when HE was taking more money than he should. This place is nothing but a joke. INCREDIBLY BAD SERVICE and BAD OWNERSHIP. If you go there, watch your money!! But you are better off not going there.